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Privacy Policy

Last updated: April 21, 2026

Clearwater Offers ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or request a cash offer, how we use it, how we share it, and the rights and choices you have. By using our website or submitting a form, you agree to this Policy.

1. Information We Collect

We collect information that you give us and information we gather automatically.

Information you give us

  • Full name, phone number, and email address
  • Property address and details about the property (type, condition, situation)
  • Any notes you include in the form or provide on a call
  • TCPA communications consent, including timestamp

Information we gather from public records

  • Ownership records, tax records, recorded liens, parcel and plat data, prior sales, permits, and other public data relevant to valuing the property

Basic technical information

  • IP address, device and browser type, pages visited, referring URL, and similar log data collected through standard web analytics

We do not ask for, and you should not send us, your Social Security number, bank account details, or other financial account information through the website.

2. How We Use Your Information

  • To research your property, prepare a cash offer, and send it to you
  • To contact you about your request by phone, text, or email
  • To coordinate closing with a title or escrow company if you accept an offer
  • To comply with applicable laws, respond to legal process, and enforce our agreements
  • To improve our website and service quality
  • To prevent, detect, and investigate fraud or misuse

3. Communications Consent (TCPA)

When you submit our form and check the consent box, you agree to be contacted by Clearwater Offers about your property, including by autodialed or pre-recorded telephone calls and text messages at the phone number you provide. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply.

You can stop receiving text messages at any time by replying STOP to any message you receive from us. You can stop marketing emails by clicking the unsubscribe link in the email. To be fully removed from our calling, texting, and email lists, email privacy@clearwateroffers.com with the phone number and email address you want removed. We process opt-out requests within ten (10) business days.

4. How We Share Information

We do not sell your personal information. We share information only as needed to provide the service or as required by law:

  • Title and closing agents. When you accept an offer, we share the information necessary to close the transaction with the title or escrow company.
  • Service providers. We use vendors for hosting, email, SMS, analytics, call routing, and similar functions. They are bound by confidentiality and are only permitted to use your information to perform services for us.
  • Legal. We may disclose information to comply with a subpoena, court order, or other legal process, or to protect our rights or the safety of others.
  • Business transfers. In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Do Not Call and Opt-Out

You can opt out of calls, texts, or emails at any time:

  • Reply STOP to any text message
  • Click unsubscribe in any marketing email
  • Ask to be removed during any phone call
  • Email privacy@clearwateroffers.com for a full removal

Opt-out requests are processed within ten (10) business days. After that point you should not receive further marketing contact from us, though we may still contact you about a transaction already in progress.

6. Data Retention

We keep your information only as long as needed for the purposes described above, to comply with legal, tax, and accounting obligations, and to resolve disputes. Typical retention ranges from a few months for form submissions that do not lead to a transaction up to several years for closed transactions, per applicable law.

7. Your Rights

Depending on where you live, you may have rights under laws like the California Consumer Privacy Act (CCPA) and similar state privacy laws, including the right to:

  • Know what personal information we have about you
  • Request a copy of that information
  • Request deletion of that information
  • Correct inaccurate information
  • Opt out of the sale or sharing of personal information (we do not sell)
  • Not receive discriminatory treatment for exercising these rights

To make a request, email privacy@clearwateroffers.com. We may need to verify your identity before fulfilling the request.

8. Children

Our website is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including encryption in transit on our website. No system is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top. Material changes will be announced on this page.

12. Contact Us

Questions, requests, or opt-outs:

  • Email: privacy@clearwateroffers.com
  • Phone: (772) 222-6375
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